Karen Ciantar - IWD Spotlight

Open Today

09:00 - 20:00

We invited some special guests for afternoon tea at the M&S Cafe at Glasgow Fort, to say thank you for their amazing hard work and dedication to their community, in honour of International Women's Day 2019. Guests included Maureen Burke (Labour Councillor), Maureen Ferrie (Director of GESH charity), representatives from the Women’s Centre,  Karen Ciantar from Barnardos, Allison (Manager of M&) and Lorna (Manager of Boots). You can read more about Karen Ciantar and her acheivements below...

What does your job involve?

I have been employed by Barnardo’s for the past eight years and currently occupy the role of Children’s Services Manager for our YOUTH INVOLVEMENT AND FAMILY SUPPORT SERVICE in Easterhouse. This service comprises of a range of family support services offering support to families across the whole of the North East of Glasgow. 

What motivates you?

The privilege of being able to lead and motivate our staff team to ensure we provide the best possible support packages to our families when they need us the most. 

How do you motivate others?

I do my very best to embody our Barnardo’s basis and values which are:

  • Encouraging people to fulfill their potential
  • Working with Hope
  • Respecting the unique worth of every person
  • Exercising responsible stewardship 

I strive to ensure that whatever we offer to our families embodies these fundamentals in a bid to ensure our support is delivered in the most timely and respectful manner possible. 

Who are the inspirational women in your life?

From a wider perspective I really admire the work of Mother Theresa and Maya Angelou. I find their work selfless and truly inspiring. 

On a day to day basis I feel very privileged to be supported by our team manager Mary Lynn who has been working at the Service since it became operational in 2003. I am truly inspired by Mary’s tenacity and relentless efforts to support our families. Her commitment to our work is truly motivating. 

Tell us about your community involvement 

I feel very privileged to work in the community we serve. A day does not go by where we don’t experience real pride and joy in being able to witness our children and young people inspiring us with their resilience and ability to achieve so much despite all the adversities they face.

Apart from offering tailor made packages of support to our families I have been really keen to ensure that our Service extends it reach to all the communities we serve across the North East and ensure we are as well connected as we possibly can so that we can do our best to mitigate against the impact of poverty and deprivation whilst ensuring that our support is delivered in the most dignified manner possible. This translates into: 

Offering our group-based interventions in a range of community venues across the North East of the City to ensure parity of access and build up an asset based approach in the areas we serve,

tapping into the generosity of our charity parents such as Marks and Spencer and other retailers at Glasgow Fort to provide invaluable resources and funding to boost our offers of support. A prime example of this is that the funds we have been able to raise through our charity events our funding our family/relationship counselling service 

Focusing our efforts to ensure that we are working tirelessly to break down barriers that might be stopping our children, young people and parents accessing the wide range of fantastic community based initiatives on offer in the North East.

Would you like to add other notes?

Finally I would like to acknowledge the immense contribution of our fantastic staff team who are so dedicated to make a real difference to the lives of our children and young people. 

General Opening Times


Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

See our Christmas Opening Hours here

Additional opening times

Glasgow Fort Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.  

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Glasgow Fort
Junction 10 M8
G34 9DL
0141 771 7777
  • Car

    Glasgow Fort is located adjacent to Junction 10 of the M8, 5 miles to the east of Glasgow City Centre (35 miles west of Edinburgh). Satnav G34 9DL. Parking is free and we have over 2,500 parking spaces.


  • Train

    There are trains to Easterhouse rail station from Glasgow Queen Street every twenty minutes. To check train times, visit the National Rail website


  • Bus

    Buses run to and from Glasgow Fort frequently. Click here to view the bus services and routes. 


Quiet Hour at Glasgow Fort every Sunday 10am – 11am.

Wheelchairs are available to loan from Customer Services, located between The Body Shop and Zara.  Please bring some ID with your name and a £10 deposit which will be returned after the Wheelchair loan. For further information or would like the team to bring a wheelchair loan to you when you park please call customer services on: 0141 771 7777. 

Quiet Hour at Glasgow Fort every Sunday 10am – 11am



There are baby changing facilities within the public toilet area, Mamas & Papas and also at Boots.

We have 2,500 parking spaces - all of which are absolutely FREE.

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

We also have bicycle racks located near M&S, VUE Cinema, and beside the public toilets near Zara and The Body Shop. 

The cash machines at Glasgow Fort can be found beside Fort News, at the side of Three Store, at M&S and within Poundland.

There are photo booths next to both Barrhead Travel and Frankie & Benny's.

The public toilets at Glasgow Fort are found between The Body Shop and Zara.  We have an accessible toilet within the Male toilets and also within the Female toilets.  If you require an accessible toilet that is outwith the Male and Female toilets please visit Customer Services where you can find an accessible toilet on the ground floor.  If you need more information please call customer services on 0141 771 7777.

We now have free wifi available for all our customers.


Some stores have a click and collect service available. Click here for more information.

If you have lost something while visiting Glasgow Fort, please contact our Customer Service Team on 0141 771 7777.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Glasgow Fort giftcards are now available. Purchase yours online, or from the Centre Management Suite located next to Zara and The Body Shop. 

Download centre map