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What coronavirus restrictions apply to Glasgow Fort?

In line with the Scottish Government’s national lockdown measures, only essential stores remain open at Glasgow Fort.

Some of our other stores, cafes and restaurants are permitted to offer click-and-collect, takeaway or delivery options.

Find out more here.


I live outside of the City of Glasgow area. What does this mean for my visit?

In line with the Scottish Government’s National Lockdown measures, only essential stores remain open at Glasgow Fort.
The Scottish Government’s travel restrictions prohibit non-essential travel across local authority areas. For more advice, please check the Scottish Government guidance here.
For more advice on travelling to us please check the government guidance for your local area here.
You can find out more information on planning your next visit to us here.

What safety measures are in place in response to the coronavirus outbreak?

The wellbeing of our colleagues and customers is our number one priority, and so we’ve introduced extra measures to help everyone have a safe and enjoyable visit.
Please remember to wear a face covering while in stores, as it is now compulsory by law.
Find out more here.

Do I have to wear a face mask when visiting?

In line with government guidance, wearing a face covering is compulsory by law in stores. Face coverings are not required to be worn in our open-air spaces.
There are some people who are exempt from wearing a face covering, and our team will of course be mindful and respectful of this. More detail can be found on the government’s website here.
Store staff are exempt from wearing face coverings in store where two-metre physical distancing or Perspex screens are in place.
You can read more about the government guidelines for shop staff here.

Can I return my purchases to store for a refund or exchange?

The returns policies of each retailer will vary, so please check with them directly.

Does Glasgow Fort have any gift cards? Where can I get gift cards at Glasgow Fort?

Gift cards for Glasgow Fort are no longer available for purchase.
If you have an enquiry about a current gift card please contact our customer service desk via info@glasgowfort.com.

What time does Glasgow Fort open? What time does Glasgow Fort close? What are Glasgow Fort opening times?

Glasgow Fort is open 9am to 10pm, Monday to Friday. Saturday is 9am to 8pm and Sunday is 10am to 7pm.

What restaurants are available at Glasgow Fort? What food & drink facilities are there?

For places to dine at Glasgow Fort, visit the Food & Drink section of our website.

Please note, our cafes and restaurants that are open are currently offering a click & collect, take away or delivery service only.

What's on at Glasgow Fort? What events are on at Glasgow Fort? Is there any entertainment at Glasgow Fort?

We’re sorry to announce that all events at Glasgow Fort are currently cancelled following government guidance.

Can I bring by dog to Glasgow Fort?

We’re pleased to offer a dog-friendly shopping experience.We’re an outdoor centre and we like to celebrate with our visitors, both tall and small! With outdoor seating and doggie water bowls provided. See full list of stores who offer a dog-friendly shopping experience. 

Do you have a children’s a play area?

Please note, our play area is currently closed. 

Our inclusive children's play area is situated outdoors and is tucked into a sheltered spot adjacent to our Boots store.  It is currently open. 

Can I hire mobility equipment at Glasgow Fort? Does Glasgow Fort hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Glasgow Fort?

We are currently unable to offer our Wheelchair Loan service. We are sorry to any customers impacted by this, and we look forward to reinstating the full service as soon as it is safe to do so. 

Is car parking free at Glasgow Fort? How much is car parking at Glasgow Fort?

We have 2,500 parking spaces - all of which are absolutely free. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Glasgow Fort?

If you have a parking request please call customer services on 0141 771 7777

Are there any lockers available at Glasgow Fort?

We don't have lockers at Glasgow Fort. 

Does Glasgow Fort have any electric car charging point?

Yes, you can find electric car charging point in the multi-story car park. 

Does Glasgow Fort have any first aid facilities? Where are the first aid facilities at Glasgow Fort?

Yes, all Glasgow Fort customer service and safety team are first-aid trained. We also have members of staff who are first responders and defibrillator trained. Please contact our customer service team on 0141 771 7777 if you require assistance. 

Are there any police or security at Glasgow Fort?

If you have a security issue, please contact our Customer Service Team on 0141 771 7777.

Are there any phone or ipad charging facilities?

Sorry we don’t have charging facilities but if you need assistance please visit customer services. 

Are there any photo booths available at Glasgow Fort?

Yes, we have two photo booths at Glasgow Fort. One is located near Frankie & Benny's and another near Greggs. 

Are there any post boxes in Glasgow Fort?

Yes, you can find a post box near Fort News.

What entertainment is there at Glasgow Fort? Is there a cinema at Glasgow Fort? What are the cinema times?


Yes, there is a Vue cinema, check out their website for opening and film showings by clicking this link. 


What women's/men's/fashion shops are at Glasgow Fort?

Zara, River Island, H&M, Next, Jack and Jones, Fat Face, Superdry and many more visit www.glasgowfort.com shops for a full list. 

What shops / brands / stores are at Glasgow Fort?

Marks and Spencer, Zara, Boots, Vue Cinema, Wagamama and many more visit www.glasgowfort.com shops page for more details. 

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, Glasgow Fort has an online map. You can view the Glasgow Fort online map by clicking this link.

Do you have bicycle racks?

We have bicycle racks located near M&S, Vue Cinema, and also beside the public toilets near Zara and The Body Shop.

When is the car park open and how many spaces do you have? Are there disabled / parent and child spaces?

Please note that our multi-storey car park will be closed from the 26th December

Our car park is open to customers every day of the week, so you don't have to worry about parking whether you're visiting us for a shopping trip, eating out or visiting the cinema. We have 2,500 parking spaces - all of which are absolutely FREE. We also provide disabled parking and child spaces. 

Where are the toilets? Are there disabled or accessible facilities? Are there disabled or accessible changing facilities at Glasgow Fort?

The public toilets at Glasgow Fort are found between The Body Shop and Zara.  We have an accessible toilet within the Male toilets and also within the Female toilets.  If you require an accessible toilet that is outwith the Male and Female toilets please visit Customer Services where you can find an accessible toilet on the ground floor.  If you need more information please call customer services on 0141 771 7777.


What are the nearest transport links? Can I get to Glasgow Fort by public transport? What bus routes go to Glasgow Fort? How do I get to Glasgow Fort?

Glasgow Fort is easy to access by car and bus.

To get to Glasgow Fort by car, take Junction 10 of the M8, which is 5 miles to the east of Glasgow City Centre (35 miles west of Edinburgh). Satnav G34 9DL.

To get to Glasgow Fort by train, take the train to Easterhouse rail station from Glasgow Queen Street. There are trains every twenty minutes. To check train times, visit the National Rail website

Buses run to and from Glasgow Fort frequently. Click here to view the bus services and routes. 
Click on the 'Getting here' tab at the top of the page for directions and further travel information.
What baby facilities are there at Glasgow Fort? Does Glasgow Fort have any baby changing facilities? Is there a parent and baby Room?

There are baby changing stations in the Ladies and Gents public toilets and we also have a dedicated baby changing room. By request we can warm your babies bottle. There are other baby changing stations found within Boots, Mamas & Papas and Asda.

Where is Customer Services? Where can I find Customer Services at Glasgow Fort?

Customer Services is located between The Body Shop and Zara. Please see the map of Glasgow Fort for reference.

Are there places to eat and drink?

Yes - we have a vast selection of places to eat and drink depending on your tastes. From Costa and Starbucks for a quick break, through to Nando's, wagamama and TGI Fridays for a tasty meal, we have something for everyone. Visit our 'Food & drink' page to check out the full range of restaurants and cafes available.

Does Glasgow Fort have any banks? Are there cash machines in Glasgow Fort? Where are the cash machines in Glasgow Fort?

Yes. Cash machines can be found at Marks and Spencer, beside Fort News, at the side of Three and within Poundland.

What should I do if I think I've lost something on site? Is there a lost property office? Is there a help desk or customer service point?

If you have lost something while visiting Glasgow Fort, please contact our Customer Services Team on 0141 771 7777. 

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner. 

If you think you may have left an item in a specific store, please get in touch with the retailer. Contact details can be found on our 'Shops' page.