Allison Chaney - IWD Spotlight

Open Today

09:00 - 20:00

We invited some special guests for afternoon tea at the M&S Cafe at Glasgow Fort, to say thank you for their amazing hard work and dedication to their community, in honour of International Women's Day 2019. Guests included Maureen Burke (Labour Councillor), Maureen Ferrie (Director of GESH charity), representatives from the Women’s Centre,  Karen Ciantar from Barnardos, Allison (Manager of M&) and Lorna (Manager of Boots). You can read more about Allison Chaney and her acheivements below...

What does your job involve?

My role varies day to day, from helping customers and ensuring our team delivers fantastic levels of customer service, to supporting development within our team and launching the latest collections. I enjoy interacting with people , driving sales and managing my store profitability and find this role very rewarding.

What motivates you? 

Supporting others on their personal development journey and seeing them grow and progress within the business.

How do you motivate others? 

I like to motivate others by providing support, recognising and rewarding hard work, and also challenging people to ensure they are performing at the best of their ability. I also think good communication is key in ensuring everyone is on the same page with clear focus.

Who are the inspirational women in your life? 

My 2 daughters, Victoria and Megan , are hugely inspiring. To see them grow and develop into strong independent young women, who appreciate the past but are very future focussed with keen senses of what is right, is very encouraging! 

Tell us about your community involvement...

I am proud to have played a key role in seeing M&S support our local area as one of 10 community pilots across the country since 2017.  The pilot has seen the company tackle important issues nationally that impact our communities and customers, and we aim to leave a lasting legacy by focusing on three key areas – Social Well Being, Education and Employability.

As a store we always encourage local groups to utilise our café space as a meeting area and now have a number of groups meeting there regularly. We have now connected with more than 350 new mums to join our Tuesday morning social group via the Mush App, developing from a fortnightly to weekly group, to provide support for new mothers and their children. We have also raised £23k for Barnardos over the last two years and helped to transform their community rooms to provide safe areas for users.

We do a lot to help develop skills amongst young people in our community. We held an event with Year 4 pupils at Lochend Community High School to help them learn more about the world of work, and offered 10 young people work experience who were later all offered jobs at the store.  We have subsequently agreed to role out this skills development session to all Year 3 pupils in Lochend to support their learning and transition into employment. We also participated in the Fare Centre ‘Partner for Youth Event’ reaching 40 students in the Easterhouse area and have worked with Glasgow Kelvin College supporting hospitality engagement.

General Opening Times


Store opening times may vary. Food and leisure will be open later – please check retailer websites for further details.

See our Christmas Opening Hours here

Additional opening times

Glasgow Fort Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.  

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Glasgow Fort
Junction 10 M8
G34 9DL
0141 771 7777
  • Car

    Glasgow Fort is located adjacent to Junction 10 of the M8, 5 miles to the east of Glasgow City Centre (35 miles west of Edinburgh). Satnav G34 9DL. Parking is free and we have over 2,500 parking spaces.


  • Train

    There are trains to Easterhouse rail station from Glasgow Queen Street every twenty minutes. To check train times, visit the National Rail website


  • Bus

    Buses run to and from Glasgow Fort frequently. Click here to view the bus services and routes. 


Quiet Hour at Glasgow Fort every Sunday 10am – 11am.

Wheelchairs are available to loan from Customer Services, located between The Body Shop and Zara.  Please bring some ID with your name and a £10 deposit which will be returned after the Wheelchair loan. For further information or would like the team to bring a wheelchair loan to you when you park please call customer services on: 0141 771 7777. 

Quiet Hour at Glasgow Fort every Sunday 10am – 11am



There are baby changing facilities within the public toilet area, Mamas & Papas and also at Boots.

We have 2,500 parking spaces - all of which are absolutely FREE.

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

We also have bicycle racks located near M&S, VUE Cinema, and beside the public toilets near Zara and The Body Shop. 

The cash machines at Glasgow Fort can be found beside Fort News, at the side of Three Store, at M&S and within Poundland.

There are photo booths next to both Barrhead Travel and Frankie & Benny's.

The public toilets at Glasgow Fort are found between The Body Shop and Zara.  We have an accessible toilet within the Male toilets and also within the Female toilets.  If you require an accessible toilet that is outwith the Male and Female toilets please visit Customer Services where you can find an accessible toilet on the ground floor.  If you need more information please call customer services on 0141 771 7777.

We now have free wifi available for all our customers.


Some stores have a click and collect service available. Click here for more information.

If you have lost something while visiting Glasgow Fort, please contact our Customer Service Team on 0141 771 7777.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Glasgow Fort giftcards are now available. Purchase yours online, or from the Centre Management Suite located next to Zara and The Body Shop. 

Download centre map