Faqs

What should I do if I think I’ve lost something on site? Is there a lost property office? Is there a help desk or customer service point?

Answer

Customer Services is temporarily closed for refurbishment, should you have any customer service queries during this time please refer to our website FAQs or contact us on our social media channels. If you require urgent assistance at the centre please call our security team on 0141 218 4563 .

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner. 

If you think you may have left an item in a specific store, please get in touch with the retailer. Contact details can be found on our ‘Shops‘ page.