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What should I do if I think I’ve lost something on site? Is there a lost property office? Is there a help desk or customer service point?


The new customer services facility is now open, you’ll find it next to The Body Shop in the centre.

If you require urgent assistance at the centre please call our security team on 0141 218 4563 .

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

If you think you may have left an item in a specific store, please get in touch with the retailer. Contact details can be found on our ‘Shops‘ page.